Anxiety Kit
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Terms of Service

The agreement between you and us. Short, honest, and important — please read the health disclaimer carefully.

Last updated: May 5, 2026

Effective: May 5, 2026

If you’re in crisis, please reach out for human help.

Anxiety Kit is a self-care tool, not an emergency service. If you’re in immediate danger or thinking about harming yourself, call your local emergency number (112 in the EU, 911 in the US) or a crisis line such as the 988 Suicide & Crisis Lifeline in the US, SOS Voz Amiga or Linha 1411 in Portugal.

These Terms of Service (“Terms”) form a binding agreement between you and Indelible Cloud - Unipessoal LDA, a Portuguese company (“we”, “us”), governing your use of the Anxiety Kit mobile app and the anxietykit.app website (together, the “Service”).

By creating an account or using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.

1. Who we are

“Anxiety Kit”, “we”, “us”, and “our” refer to Indelible Cloud - Unipessoal LDA, a company registered in Portugal. “You” means the person using the app or website.

Reach us: hello@anxietykit.app.

2. What Anxiety Kit is

Anxiety Kit is a mobile self-care companion that includes guided breathing and grounding exercises, mood and journal tracking, voice journaling, an AI companion called Kit, mindful walking and CBT tools, weekly insights, iOS widgets, and emergency contacts and crisis hotlines.

3. Important health disclaimer (please read this)

This is the most important section of these Terms.

  • Anxiety Kit is a self-care companion. It is not a medical device, not a diagnostic tool, and not a substitute for professional mental-health care.
  • Nothing in the app — including anything Kit, our AI companion, says — constitutes medical advice, therapy, diagnosis, or treatment. Kit is an AI, not a clinician, and reminds you of this in every conversation.
  • If you live with anxiety, depression, trauma, or any other mental-health condition, please work with a qualified professional. Anxiety Kit is designed to support that work, not replace it.
  • In a crisis, contact emergency services or a crisis line. Kit is not built for emergencies and cannot guarantee a timely response.

4. Eligibility

You must be at least 16 years old to use Anxiety Kit — the minimum age of digital consent in Portugal under Lei n.º 58/2019. You must have the legal capacity to enter into this agreement and not be prohibited from using the Service under applicable laws.

5. Your account

You can create an account using email and password, Sign in with Apple, or Sign in with Google. You agree to:

  • Provide accurate, current information.
  • Keep your credentials secure and confidential.
  • Tell us at hello@anxietykit.app if you notice unusual activity.

You are responsible for everything that happens under your account. We may suspend or terminate accounts that violate these Terms, are used fraudulently, or are created with false information.

6. Your content is yours

Everything you write, record, or log in Anxiety Kit — check-ins, journal entries, voice notes, exercise sessions, and messages to Kit — belongs to you. We store and process it only to provide the Service to you. You grant us a limited, revocable, non-exclusive, worldwide licence to do exactly that — and nothing more.

When you delete content or your account, we remove it as described in our Privacy Policy.

We do not use your content to train any public AI model.

7. Subscriptions and payments

Core features of Anxiety Kit are free, including SOS Mode, basic breathing and grounding exercises, text journal entries, your streak, emergency contacts, and crisis hotlines.

Some features require a subscription (“Anxiety Kit PRO”), including unlimited Kit conversations, voice journaling with AI feedback, advanced breathing patterns, Mindful Walking, and weekly insights.

Subscriptions are billed through Apple’s App Store or Google Play and managed by your Apple ID or Google Account. They renew automatically at the end of each period unless you cancel at least 24 hours before the next renewal. You can cancel anytime in iOS Settings → Subscriptions or in Google Play → Subscriptions.

Free trial. When we offer a free trial (typically three days), you must cancel before the trial ends to avoid being charged. The trial converts to a paid subscription automatically.

Refunds. Subscription refunds are handled by Apple and Google under their own refund policies:

Crisis support features (emergency contacts, crisis hotlines) are always free and are never placed behind a paywall, even if your subscription has lapsed.

8. Acceptable use

Please use Anxiety Kit kindly and lawfully. You may not:

  • Use the Service in a way that harms you or others.
  • Use the Service to harass, abuse, or threaten anyone — including our staff via support channels.
  • Reverse-engineer, decompile, or try to extract source code.
  • Scrape, copy, or resell the Service or its content.
  • Use bots or other automated systems to interact with Kit beyond normal personal use.
  • Submit content that is illegal, infringing, or contains malware.
  • Try to circumvent rate limits or other technical safeguards.

To prevent abuse and keep the Service available for everyone, we apply reasonable rate limits to Kit conversations and other AI-powered features. These limits are visible inside the app and may change. We’ll never rate-limit your access to crisis support features.

See our Acceptable Use Policy for details.

9. Our intellectual property

The Anxiety Kit app, the anxietykit.app website, the Anxiety Kit name and logo, the Kit character, and the design system (“The Tactile Morning”) are owned by Indelible Cloud - Unipessoal LDA and protected by copyright, trademark, and other intellectual-property laws. Using the Service grants you a personal, non-exclusive, non-transferable licence to use the app for its intended purpose — nothing else.

10. “As is”

We do our best to keep Anxiety Kit useful and reliable, but the Service is provided “as is”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, or non-infringement. We don’t guarantee that the Service will always be available, error-free, or suitable for your specific situation.

11. Limitation of liability

To the maximum extent permitted by law, Indelible Cloud - Unipessoal LDA and its owners, employees, and contractors will not be liable for any indirect, incidental, special, or consequential damages, or for loss of data, profits, or business opportunities, arising out of your use of the Service.

Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim, or €50 — whichever is greater.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law — including liability for gross negligence, willful misconduct, or your statutory consumer rights as a user located in the European Union.

12. Termination

You can stop using the Service anytime and delete your account from the app or the website. We may suspend or terminate accounts that violate these Terms, with notice where possible. Sections 6, 9, 10, 11, 13, and 14 survive termination.

13. Changes to these Terms

We may update these Terms from time to time. If changes are meaningful, we’ll update the “Last updated” date and let you know inside the app or by email. Continued use after changes means you accept the new Terms. If you don’t agree, please stop using the Service and delete your account.

14. Governing law and disputes

These Terms are governed by the laws of Portugal, without regard to conflict-of-law principles. Disputes will be resolved by the competent courts of Portugal.

If you are a consumer in the European Union, this clause does not deprive you of the protection of mandatory consumer-protection laws of the country where you live. EU consumers may also use the European Commission’s Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

15. General

  • Entire agreement. These Terms together with our Privacy Policy, Cookie Policy, and Acceptable Use Policy are the entire agreement between you and us about the Service.
  • Severability. If any provision is unenforceable, the remaining provisions stay in effect.
  • No waiver. Failing to enforce a right doesn’t waive it.
  • Assignment. You may not assign these Terms. We may assign them to a successor in connection with a merger, acquisition, or sale of assets.
  • Force majeure. Neither party is liable for delays or failures caused by events outside reasonable control.

16. Contact

Indelible Cloud - Unipessoal LDA, Portugal.